Our Services

Our Team

At Health Link Home Health and Hospice, our team philosophy is grounded in collaboration, dedication, and an unwavering commitment to patient care. Our robust, in-office staff of intake coordinators, care coordinators, and nurses play a crucial role in coordinating with our clinicians out in the field, ensuring that our patients receive timely and quality care. This coordination allows our field clinicians to focus entirely on providing high-quality, compassionate care to our patients.

We believe in working together seamlessly to overcome challenges and deliver exceptional service. Our collaborative approach ensures that every patient is seen promptly, and their needs are addressed with the utmost urgency and care. Healthcare never sleeps, and neither does our commitment to hard work. Our team’s relentless dedication ensures that we are always there for our patients, providing the best possible care, every day of the year.

This philosophy underscores our belief that there is no replacement for hard work and that coordinated efforts are essential to achieving the best outcomes for our patients. We strive to create an environment where our team can thrive, knowing that their hard work and dedication make a meaningful difference in the lives of those we serve.

Meet the Team

Eligibility and Access to Home Health

How to access Home Health Services
At Health Link Home Health and Hospice, we understand that navigating the criteria for home health care services can seem daunting. Our goal is to make this process as straightforward and compassionate as possible, ensuring you and your loved ones can access the care you need without unnecessary stress. Here's a simplified guide to the eligibility and requirements for receiving home health care services, inspired by the guidelines set forth by the Centers for Medicare & Medicaid Services (CMS), but explained in our voice and tone.
Medical Necessity
The foundation of home health care eligibility is the medical necessity for the services requested. This means a healthcare professional must certify that you require one or more of the following services: skilled nursing (on a part-time or intermittent basis), physical therapy, speech-language pathology services, or continued occupational therapy. This certification typically follows a recent hospitalization or a significant change in your health condition that necessitates specialized care at home.
Physician Referral
To begin receiving home health care, you need a referral from your physician. This referral is a collaborative process, where we work closely with your doctor to develop a care plan that addresses your specific health needs. This plan outlines the services you require, your goals for improvement, and how often the home health team should visit you.
Insurance Coverage

Most health insurance plans, including Medicare and Medicaid, cover home health care services under specific conditions. For Medicare beneficiaries, for example, coverage requires that you are under the care of a physician, receive services under a plan of care established and regularly reviewed by a doctor, and have had a face-to-face encounter with a healthcare provider related to the primary reason you require home health care. Additionally, you must be homebound, which means leaving home is a considerable and taxing effort.

Being Homebound

Being homebound is a key requirement for home health services. This doesn't mean you're confined to your bed—rather, it indicates that your condition makes leaving home a significant challenge, requiring considerable effort and assistance. Occasional trips outside the home (for medical treatment, special non-routine events, or short, infrequent outings) are permissible under this definition.